Privacy Policy

Effective Date: 1/6/2025

Welcome to Broken Souls Apparel. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

We may collect the following types of information:

Personal Information

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party services)

Non-Personal Information

IP address
Pages visited
Time spent on the site
Device information

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Send order updates and confirmations
Provide customer support
Improve our website and shopping experience
Send promotional offers and newsletters (you can opt out at any time)
Prevent fraud and ensure website security

How We Share Your Information

We do not sell your personal information. We may share information with:

Payment processors (e.g., Stripe, PayPal)
Shipping providers (e.g., USPS, UPS, FedEx)
Email service providers (e.g., Mailchimp)
Analytics tools (e.g., Google Analytics)
Legal authorities if required by law

Cookies

We use cookies and similar technologies to enhance your experience, track usage, and deliver relevant ads. You can manage cookie settings in your browser.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage is completely secure.

Your Rights

Depending on your location, you may have rights to:

Access the information we hold about you
Request corrections or deletion of your information
Opt out of marketing communications

To make such requests, contact us at: info@brokensouls.com

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy, please don't hesitate to contact us at: info@brokensouls.com